Connecting VCDS to the cloud using a WiFi connection allows for advanced features and up-to-date data for vehicle diagnostics and coding. At CAR-CODING.EDU.VN, we understand the complexities of modern automotive coding and offer expert remote assistance to ensure your coding tasks are performed safely and efficiently. Our services include ECU programming support, hidden feature activation, and expert technician assistance, all remotely accessible.
Contents
- 1. What is VCDS and Why Connect to the Cloud via WiFi?
- 1.1 Benefits of Cloud Connectivity for VCDS
- 1.2 Why WiFi is Essential
- 2. What You Need to Connect VCDS to the Cloud via WiFi
- 2.1 Required Hardware and Software
- 2.2 Setting Up Your WiFi Network
- 3. Step-by-Step Guide: Connecting VCDS to the Cloud via WiFi
- 3.1 Connecting Your Device to the HEX-NET WiFi
- 3.2 Accessing VCDS-Mobile Through a Web Browser
- 4. Registering Your HEX-NET with the Cloud Server
- 4.1 Creating a New Account
- 4.2 Associating with an Existing Account
- 5. Troubleshooting Common Connection Issues
- 5.1 WiFi Connectivity Problems
- 5.2 Cloud Server Communication Errors
- 6. Understanding VCDS-Mobile Operation Modes: Stand-Alone vs. Cloud-Connected
- 6.1 Stand-Alone Mode
- 6.2 Cloud-Connected Mode
- 6.3 Switching Between Modes
- 7. Maximizing the Use of VCDS Cloud Functions
- 7.1 Performing Adaptations
- 7.2 Utilizing Basic Settings
- 7.3 Safe Coding Practices
- 8. Security Considerations When Using WiFi for VCDS
- 8.1 Securing Your WiFi Network
- 8.2 Protecting Your VCDS Connection
- 9. Advanced Coding and Programming with Cloud Assistance
- 9.1 ECU Programming
- 9.2 Activating Hidden Features
- 9.3 VIN Coding and Variant Coding
- 10. Remote Automotive Coding Support from CAR-CODING.EDU.VN
- 10.1 Benefits of Our Remote Support
- 10.2 How to Get Remote Support
- 11. Addressing the Challenges of Automotive Coding
- 11.1 Common Coding Challenges
- 11.2 Overcoming Coding Challenges with CAR-CODING.EDU.VN
- 12. Real-World Examples of Successful Remote Coding Assistance
- 12.1 Activating Hidden Features on a VW Golf
- 12.2 Clearing Airbag Fault Codes on an Audi A4
- 13. VCDS and WiFi: Staying Updated with New Vehicle Models
- 13.1 Regular Software Updates
- 13.2 Online Forums and Communities
- 13.3 Professional Training and Certification
- 14. FAQ: Connecting VCDS to Cloud via WiFi
- 15. Conclusion: Mastering VCDS Cloud Connectivity for Enhanced Vehicle Diagnostics and Coding
1. What is VCDS and Why Connect to the Cloud via WiFi?
VCDS (VAG-COM Diagnostic System) is a comprehensive diagnostic software used for VW, Audi, Seat, and Skoda vehicles. Connecting VCDS to the cloud via WiFi enables advanced functionalities such as accessing the latest data dictionaries, performing adaptations, basic settings, coding, and login/security access.
VCDS, or VAG-COM Diagnostic System, is a powerful software tool utilized for diagnosing and customizing vehicles within the Volkswagen Audi Group (VAG). These vehicles encompass VW, Audi, Seat, and Skoda brands. Connecting VCDS to the cloud via WiFi unlocks a range of advanced capabilities. By establishing this connection, users gain access to real-time data dictionaries, enabling precise interpretation of fault codes and measuring values. Moreover, cloud connectivity facilitates adaptations, basic settings adjustments, coding modifications, and secure login/security access procedures. This enhancement streamlines diagnostic processes, ensures accuracy, and expands the scope of customization options available to automotive technicians and enthusiasts alike.
1.1 Benefits of Cloud Connectivity for VCDS
Cloud connectivity offers several key advantages:
- Access to Latest Data: Ensures you have the most up-to-date data dictionaries for accurate diagnostics.
- Advanced Functions: Enables adaptations, basic settings, coding, and security access.
- Remote Support: Allows for remote assistance from experts like CAR-CODING.EDU.VN.
- Real-time Updates: Keeps your VCDS software current with the latest vehicle data and coding options.
1.2 Why WiFi is Essential
WiFi provides the necessary wireless internet connection for your VCDS interface (such as HEX-NET) to communicate with the cloud server. This eliminates the need for a wired connection, offering greater flexibility and convenience.
2. What You Need to Connect VCDS to the Cloud via WiFi
To successfully connect your VCDS to the cloud via WiFi, you will need the following components and prerequisites:
- HEX-NET Interface: This is the hardware interface required to connect your vehicle to the VCDS software.
- WiFi Network: A stable WiFi network is essential for maintaining a consistent connection to the cloud.
- VCDS-Mobile Software: This software runs within the HEX-NET interface and is accessible through a web browser on your device.
- VCDS Cloud Account: Registration with the VCDS Cloud Server is necessary to access advanced functionalities.
- Compatible Device: A smartphone, tablet, laptop, or desktop computer with WiFi capability and a modern web browser.
2.1 Required Hardware and Software
Ensure you have the necessary hardware and software components:
- A HEX-NET interface device.
- A device with WiFi connectivity and a modern web browser (e.g., smartphone, tablet, laptop).
- The latest version of VCDS-Mobile software.
2.2 Setting Up Your WiFi Network
Ensure your WiFi network is stable and has internet access. A strong signal is crucial for maintaining a reliable connection during coding and diagnostic procedures.
3. Step-by-Step Guide: Connecting VCDS to the Cloud via WiFi
Here is a detailed guide on how to connect your VCDS to the cloud using a WiFi connection:
- Connect HEX-NET to Vehicle: Plug the HEX-NET interface into your vehicle’s OBD-II port.
- Power On HEX-NET: Ensure the HEX-NET interface is powered on and broadcasting a WiFi signal.
- Connect to HEX-NET WiFi: Use your device (smartphone, tablet, laptop) to connect to the WiFi network broadcast by the HEX-NET interface.
- Access VCDS-Mobile: Open a web browser on your device and enter the IP address of the HEX-NET interface (usually found in the HEX-NET documentation).
- Navigate to Cloud Functions: In VCDS-Mobile, go to [Functions] and then [Cloud Functions].
- Register/Associate HEX-NET: If your interface is not yet associated with a Cloud account, you will be redirected to a registration page. Create a new account or associate it with an existing one.
- Verify Connection: Ensure the HEX-NET interface can communicate with the VCDS Cloud server. This requires internet access.
- Perform Auto-Scan: Run a complete Auto-Scan on your vehicle to ensure VCDS-Mobile downloads the necessary data for your car’s control modules.
- Check for Updates: Manually check for updates to ensure you have the latest data.
3.1 Connecting Your Device to the HEX-NET WiFi
- On your device (smartphone, tablet, or laptop), go to the WiFi settings.
- Look for the WiFi network being broadcast by your HEX-NET interface. It usually has a name like “HEX-NET-xxxxxx”.
- Select the HEX-NET WiFi network and enter the password if prompted (default password is often “password” or can be found in the HEX-NET documentation).
- Once connected, your device will be on the same network as the HEX-NET interface.
3.2 Accessing VCDS-Mobile Through a Web Browser
- Open a web browser on your device (e.g., Chrome, Safari, Firefox).
- Enter the IP address of the HEX-NET interface into the address bar. The IP address is typically
http://192.168.1.1
orhttp://hexnet
. Refer to your HEX-NET documentation for the exact IP address. - Press Enter to access the VCDS-Mobile interface. You should see the VCDS-Mobile home screen in your web browser.
4. Registering Your HEX-NET with the Cloud Server
Registering your HEX-NET with the cloud server is crucial for unlocking advanced functionalities. Here’s how to do it:
- Access Cloud Functions: After connecting to VCDS-Mobile, click on the [Functions] button, then select [Cloud Functions].
- Registration Page: If your HEX-NET is not yet registered, you will be redirected to a registration page on the VCDS Cloud server.
- Create or Associate Account: You can either create a new account or associate the HEX-NET with an existing account. Follow the on-screen instructions to complete the registration process.
- Internet Access: Ensure that the HEX-NET interface has internet access during the registration process. This is necessary for it to communicate with the VCDS Cloud server.
- Verification: Once registered, verify that your HEX-NET is successfully associated with your account. This is usually indicated by a confirmation message on the VCDS-Mobile interface.
4.1 Creating a New Account
If you don’t have an existing VCDS Cloud account, follow these steps:
- On the registration page, select the option to create a new account.
- Enter the required information, such as your email address, a username, and a password.
- Agree to the terms and conditions.
- Click the “Register” button to create your account.
- You may need to verify your email address by clicking a link sent to your email.
4.2 Associating with an Existing Account
If you already have a VCDS Cloud account, follow these steps:
- On the registration page, select the option to associate with an existing account.
- Enter your existing username and password.
- Click the “Login” button to associate the HEX-NET with your account.
- Verify that the HEX-NET is successfully associated with your account in the VCDS-Mobile interface.
5. Troubleshooting Common Connection Issues
Even with a detailed guide, you might encounter issues while connecting VCDS to the cloud via WiFi. Here are some common problems and their solutions:
- No WiFi Connection: Ensure the HEX-NET is broadcasting a WiFi signal and that your device is connected to it.
- Cannot Access VCDS-Mobile: Double-check the IP address of the HEX-NET interface and ensure it is correctly entered into your web browser.
- Cloud Server Connection Issues: Verify that your HEX-NET interface has internet access. Check your WiFi connection and ensure there are no firewall restrictions.
- Registration Problems: Ensure all required information is entered correctly on the registration page. If you are still having issues, contact VCDS support for assistance.
5.1 WiFi Connectivity Problems
If you are having trouble connecting to the HEX-NET WiFi network, try the following:
- Check Signal Strength: Make sure you are close enough to the HEX-NET interface to receive a strong WiFi signal.
- Restart HEX-NET: Power cycle the HEX-NET interface by disconnecting it from the vehicle’s OBD-II port and reconnecting it.
- Forget and Reconnect: On your device, forget the HEX-NET WiFi network and then reconnect to it, entering the password again.
- Update HEX-NET Firmware: Ensure that your HEX-NET interface has the latest firmware installed. Check the Ross-Tech website for updates and instructions.
5.2 Cloud Server Communication Errors
If you are experiencing errors communicating with the VCDS Cloud server, consider these steps:
- Verify Internet Connection: Ensure that the HEX-NET interface has a stable internet connection. You can test this by accessing a website through the web browser on your device while connected to the HEX-NET WiFi.
- Check Firewall Settings: Make sure that your firewall is not blocking communication between the HEX-NET interface and the VCDS Cloud server. You may need to add an exception for the HEX-NET interface in your firewall settings.
- Restart VCDS-Mobile: Close and reopen the VCDS-Mobile interface in your web browser.
- Contact Support: If the problem persists, contact Ross-Tech support for assistance. They may be able to provide additional troubleshooting steps or identify any server-side issues.
6. Understanding VCDS-Mobile Operation Modes: Stand-Alone vs. Cloud-Connected
VCDS-Mobile has two modes of operation: Stand-Alone and Cloud-Connected. Each mode offers different functionalities, and understanding these differences is crucial for effective use.
6.1 Stand-Alone Mode
In Stand-Alone mode, VCDS-Mobile operates without a connection to the VCDS Cloud server. This mode is useful when you do not have internet access or prefer to work offline. The functionalities available in Stand-Alone mode include:
- Auto-Scans: Perform complete scans of your vehicle to identify any fault codes in various control modules.
- Read and Clear Fault Codes: View detailed information about any stored fault codes and clear them after addressing the underlying issues.
- Measuring Values: Observe real-time data from various sensors and systems in your vehicle.
- Data Logging: Record data from measuring values for later analysis.
6.2 Cloud-Connected Mode
When VCDS-Mobile is connected to the VCDS Cloud server, it unlocks additional functionalities that are not available in Stand-Alone mode. These enhanced capabilities include:
- Adaptations: Modify control module settings to customize vehicle behavior or enable new features.
- Basic Settings: Perform basic setup and calibration procedures for various systems.
- Coding: Change coding parameters to enable or disable specific functions in control modules.
- Login/Security Access: Access protected functions that require a security code or login credentials.
6.3 Switching Between Modes
VCDS-Mobile automatically switches between Stand-Alone and Cloud-Connected modes depending on whether it has a connection to the VCDS Cloud server. To ensure you are in Cloud-Connected mode:
- Verify that the HEX-NET interface has a stable internet connection.
- Ensure that the HEX-NET interface is registered with your VCDS Cloud account.
- Check the VCDS-Mobile interface for a confirmation message indicating that it is connected to the cloud server.
7. Maximizing the Use of VCDS Cloud Functions
To fully leverage the cloud functions available in VCDS-Mobile, consider the following tips and best practices:
- Regular Auto-Scans: Perform regular Auto-Scans to ensure that VCDS-Mobile has the latest data for your vehicle’s control modules.
- Check for Updates: Manually check for updates to ensure you have the most recent software and data dictionaries.
- Utilize Adaptations: Use adaptations to customize vehicle settings and enable new features.
- Perform Basic Settings: Carry out basic settings procedures to calibrate and optimize various systems.
- Use Coding Carefully: Exercise caution when using coding functions, and always back up your original coding before making any changes.
- Seek Expert Assistance: If you are unsure about any coding or adaptation procedures, seek assistance from experts like CAR-CODING.EDU.VN.
7.1 Performing Adaptations
Adaptations allow you to modify the behavior of various systems in your vehicle. Here are some examples of adaptations you can perform with VCDS-Mobile:
- Adjusting headlight range
- Enabling or disabling daytime running lights
- Changing the sensitivity of rain sensors
- Customizing the behavior of automatic transmissions
7.2 Utilizing Basic Settings
Basic settings are used to calibrate and optimize various systems in your vehicle. Some examples of basic settings procedures include:
- Throttle body alignment
- Steering angle sensor calibration
- Brake pad replacement procedures
- Air conditioning system initialization
7.3 Safe Coding Practices
Coding involves changing the parameters of control modules to enable or disable specific functions. It is important to exercise caution when performing coding, as incorrect coding can lead to unexpected behavior or even damage to your vehicle’s systems. Here are some safe coding practices to follow:
- Back Up Original Coding: Before making any changes, always back up the original coding of the control module. This allows you to restore the original settings if something goes wrong.
- Research Coding Changes: Before making any coding changes, research the changes thoroughly to understand their effects. Consult online forums, technical documentation, or experts like CAR-CODING.EDU.VN for guidance.
- Make Small Changes: Make small, incremental changes and test them thoroughly before making further changes.
- Document Changes: Keep a record of all coding changes you make, including the date, time, and specific parameters changed.
- Seek Expert Assistance: If you are unsure about any coding procedures, seek assistance from experts like CAR-CODING.EDU.VN.
8. Security Considerations When Using WiFi for VCDS
When using WiFi for VCDS, it is important to consider security to protect your vehicle’s systems from unauthorized access. Here are some security considerations to keep in mind:
- Secure WiFi Network: Use a strong password for your WiFi network to prevent unauthorized access.
- Update HEX-NET Firmware: Keep your HEX-NET interface firmware up to date to patch any security vulnerabilities.
- Use a Firewall: Use a firewall on your device to prevent unauthorized access to your vehicle’s systems.
- Be Careful with Public WiFi: Avoid using public WiFi networks, as they may not be secure.
- Monitor Activity: Monitor your VCDS activity for any suspicious behavior.
8.1 Securing Your WiFi Network
To secure your WiFi network, follow these steps:
- Use a Strong Password: Use a strong, unique password for your WiFi network. A strong password should be at least 12 characters long and include a combination of uppercase and lowercase letters, numbers, and symbols.
- Enable WPA3 Encryption: Enable WPA3 encryption on your WiFi network. WPA3 is the latest and most secure WiFi encryption protocol.
- Disable WPS: Disable WPS (WiFi Protected Setup) on your router. WPS is a convenient feature that allows you to connect devices to your WiFi network with a simple button press, but it is also a security vulnerability.
- Change Default Router Credentials: Change the default username and password for your router’s administration interface.
- Keep Router Firmware Up to Date: Keep your router’s firmware up to date to patch any security vulnerabilities.
8.2 Protecting Your VCDS Connection
To protect your VCDS connection, follow these steps:
- Use a Firewall: Use a firewall on your device to prevent unauthorized access to your vehicle’s systems.
- Be Careful with Public WiFi: Avoid using public WiFi networks, as they may not be secure.
- Monitor Activity: Monitor your VCDS activity for any suspicious behavior.
- Disconnect When Not in Use: Disconnect your VCDS interface from your vehicle when you are not using it.
9. Advanced Coding and Programming with Cloud Assistance
Cloud assistance enhances the capabilities of VCDS for advanced coding and programming tasks. By leveraging the cloud, you can access the latest data, coding parameters, and expert support, ensuring successful outcomes.
9.1 ECU Programming
ECU programming involves updating or replacing the software in your vehicle’s electronic control units (ECUs). This can be necessary to fix software bugs, improve performance, or enable new features.
9.2 Activating Hidden Features
Many vehicles have hidden features that are not enabled by default. With VCDS and cloud assistance, you can activate these features to customize your vehicle to your liking.
9.3 VIN Coding and Variant Coding
VIN coding and variant coding involve configuring the control modules in your vehicle to match its specific options and equipment. This is necessary when replacing a control module or when adding new equipment to your vehicle.
10. Remote Automotive Coding Support from CAR-CODING.EDU.VN
At CAR-CODING.EDU.VN, we provide expert remote automotive coding support to technicians and enthusiasts. Our services include:
- Remote Coding Assistance: We can remotely assist you with coding, adaptations, and basic settings procedures.
- ECU Programming Support: We offer support for ECU programming tasks, including flashing and software updates.
- Hidden Feature Activation: We can help you activate hidden features in your vehicle.
- Fault Code Clearing: We can assist you with clearing fault codes and troubleshooting issues.
10.1 Benefits of Our Remote Support
Our remote support offers several benefits:
- Expert Assistance: Our team of experts has extensive experience with VCDS and automotive coding.
- Safe and Secure: We use secure connections to protect your vehicle’s systems.
- Fast and Efficient: We can quickly diagnose and resolve issues remotely.
- Convenient: You can receive support from the comfort of your own garage or workshop.
- Affordable: Our services are competitively priced.
10.2 How to Get Remote Support
To get remote support from CAR-CODING.EDU.VN, follow these steps:
- Contact Us: Contact us via WhatsApp at +1 (641) 206-8880 or visit our website at CAR-CODING.EDU.VN.
- Describe Your Issue: Describe the issue you are experiencing and provide details about your vehicle and the coding task you are trying to perform.
- Schedule a Session: Schedule a remote support session with one of our experts.
- Connect VCDS: Connect your VCDS interface to your vehicle and connect to the internet.
- Grant Remote Access: Grant our expert remote access to your computer.
- Receive Assistance: Our expert will remotely assist you with your coding task.
11. Addressing the Challenges of Automotive Coding
Automotive coding can be complex and challenging, but with the right tools and support, you can overcome these obstacles and achieve your goals.
11.1 Common Coding Challenges
Some common coding challenges include:
- Complexity of Modern ECUs: Modern ECUs are complex and have many different coding parameters.
- Lack of Documentation: Documentation for coding parameters can be scarce or non-existent.
- Risk of Errors: Incorrect coding can lead to unexpected behavior or damage to your vehicle’s systems.
- Keeping Up with Updates: Keeping up with the latest coding parameters and procedures can be challenging.
11.2 Overcoming Coding Challenges with CAR-CODING.EDU.VN
At CAR-CODING.EDU.VN, we help you overcome these coding challenges by providing:
- Expert Knowledge: Our team of experts has extensive knowledge of VCDS and automotive coding.
- Access to Data: We have access to the latest data and coding parameters.
- Safe and Secure Procedures: We use safe and secure procedures to protect your vehicle’s systems.
- Ongoing Support: We provide ongoing support to help you with your coding tasks.
12. Real-World Examples of Successful Remote Coding Assistance
To illustrate the benefits of remote coding assistance, here are some real-world examples of successful remote coding sessions:
12.1 Activating Hidden Features on a VW Golf
A customer wanted to activate several hidden features on his VW Golf, including cornering fog lights, tear wiping, and gauge staging. He was unsure how to perform the coding and was concerned about making mistakes. He contacted CAR-CODING.EDU.VN for assistance.
Our expert remotely connected to his computer and guided him through the coding process. Within minutes, all of the desired features were activated. The customer was thrilled with the results and appreciated the expert guidance.
12.2 Clearing Airbag Fault Codes on an Audi A4
A customer had an airbag fault code on his Audi A4 that he was unable to clear. He had tried various troubleshooting steps, but the fault code persisted. He contacted CAR-CODING.EDU.VN for assistance.
Our expert remotely connected to his computer and diagnosed the issue. The expert identified a faulty airbag sensor and provided instructions on how to replace it. After the sensor was replaced, the expert remotely cleared the fault code.
13. VCDS and WiFi: Staying Updated with New Vehicle Models
The automotive industry is constantly evolving, with new vehicle models and technologies being introduced regularly. To stay updated with the latest developments, it is important to keep your VCDS software and data up to date.
13.1 Regular Software Updates
Ross-Tech releases regular software updates for VCDS to support new vehicle models and add new features. It is important to install these updates to ensure that you have the latest data and functionality.
13.2 Online Forums and Communities
Online forums and communities can be valuable resources for staying updated with the latest VCDS and automotive coding information. These forums provide a place to share tips, ask questions, and learn from other users.
13.3 Professional Training and Certification
Consider attending professional training courses and obtaining certifications to enhance your knowledge and skills in VCDS and automotive coding. These courses can provide you with in-depth knowledge and hands-on experience.
14. FAQ: Connecting VCDS to Cloud via WiFi
Here are some frequently asked questions about connecting VCDS to the cloud via WiFi:
Q1: Is it safe to perform coding changes on my vehicle?
Yes, coding changes can be performed safely as long as you follow safe coding practices and have the necessary knowledge and expertise. Always back up your original coding before making any changes and seek assistance from experts like CAR-CODING.EDU.VN if you are unsure.
Q2: What is the process for remote support?
The process for remote support involves contacting CAR-CODING.EDU.VN, describing your issue, scheduling a session, connecting VCDS to your vehicle, granting remote access to our expert, and receiving assistance.
Q3: How much does remote coding support cost?
The cost of remote coding support varies depending on the complexity of the task and the time required. Contact CAR-CODING.EDU.VN for a quote.
Q4: What types of vehicles and features are supported?
CAR-CODING.EDU.VN supports a wide range of VW, Audi, Seat, and Skoda vehicles and features. Contact us to inquire about specific vehicle models and features.
Q5: What equipment is required for remote coding support?
The required equipment includes a VCDS interface (such as HEX-NET), a laptop or computer with internet access, and a stable WiFi connection.
Q6: How do I know if my HEX-NET interface is compatible with the cloud server?
To check compatibility, connect your HEX-NET to your vehicle, access a control module, and click [Functions] and then [Cloud Functions]. If your interface is not yet associated with a Cloud account, the server will redirect you to a registration page.
Q7: What if I lose my WiFi connection during a coding session?
If you lose your WiFi connection during a coding session, immediately stop the coding process and reconnect to the WiFi network. Verify that the VCDS interface is still communicating with the cloud server before resuming the coding process. If necessary, seek assistance from experts like CAR-CODING.EDU.VN.
Q8: Can I use VCDS-Mobile on multiple devices?
Yes, you can use VCDS-Mobile on multiple devices as long as they are connected to the same HEX-NET interface and have a modern web browser.
Q9: How often should I perform an Auto-Scan on my vehicle?
It is recommended to perform an Auto-Scan on your vehicle regularly, such as once a month or after any maintenance or repair work. This helps ensure that VCDS-Mobile has the latest data for your vehicle’s control modules.
Q10: What if I accidentally make a mistake while coding?
If you accidentally make a mistake while coding, immediately restore the original coding from your backup. If you do not have a backup, seek assistance from experts like CAR-CODING.EDU.VN.
15. Conclusion: Mastering VCDS Cloud Connectivity for Enhanced Vehicle Diagnostics and Coding
Connecting VCDS to the cloud via WiFi unlocks a world of advanced functionalities and capabilities for vehicle diagnostics and coding. By following the steps outlined in this guide and leveraging the expert support available from CAR-CODING.EDU.VN, you can master VCDS cloud connectivity and achieve your automotive coding goals safely and efficiently.
Don’t let coding complexities hold you back. Contact CAR-CODING.EDU.VN today for expert remote assistance and take your automotive coding skills to the next level. Reach out via WhatsApp at +1 (641) 206-8880 or visit our website at CAR-CODING.EDU.VN. Our office is located at 100 Tech Innovation Dr, Suite 500, San Jose, CA 95110, United States, ready to provide the support you need.